Shopify E-commerce Integration

Overview

Prerequisites

• Active Shopify store
• Shopify Admin access
• API credentials (Admin API access token)

Step 1: Create Shopify Private App

1. Log in to your Shopify Admin
2. Go to Settings → Apps and sales channels
3. Click Develop apps → Create an app
4. Name your app (e.g., "Craveva AI Integration")
5. Configure Admin API access scopes:
6. Click Save
7. Click Install app
8. Copy your Admin API access token

• - read_orders: To read order data
• - write_orders: To update orders (optional)
• - read_products: To read product data
• - read_inventory: To read inventory levels
• - read_customers: To read customer data

Step 2: Get Your Store Information

• Store URL: Your Shopify store domain (e.g., yourstore.myshopify.com)
• API Access Token: From Step 1
• API Version: Use latest stable version (e.g., 2024-01)

Step 3: Connect Shopify in Craveva

1. Log in to Craveva AI dashboard
2. Navigate to Data Sources
3. Click Connect New Data Source
4. Select E-commerce Platform
5. Choose Shopify
6. Enter your credentials:
7. Click Test Connection
8. If successful, click Save

• - Store URL: Your Shopify domain
• - API Access Token: Your admin API token
• - API Version: Latest version (auto-filled)

Step 4: Verify Connection

1. Your Shopify connection should appear in Data Sources
2. Status should show Connected
3. You can see available data:

• - Orders
• - Products
• - Customers
• - Inventory

Step 5: Create Shopify Agents

Order Management Agent

1. Go to Agent Builder
2. Create new agent with Shopify data source
3. Configure for order management:

• - Track order status
• - Process refunds
• - Update shipping information

Inventory Sync Agent

1. Create agent for inventory management
2. Monitor stock levels

• - Alert on low stock
• - Sync inventory across channels
• - Auto-update product availability

Customer Support Agent

1. Deploy to messaging platforms
2. Handle customer inquiries:

• - Order status
• - Product information
• - Return requests
• - Shipping questions

Step 6: Deploy to Shopify

1. Go to Deployments
2. Select your Shopify agent
3. Choose Shopify as deployment platform
4. Configure:
5. Activate deployment

• - Store theme integration
• - Chat widget placement
• - Automated responses

Available Data

• Orders: All order data, status, history
• Products: Product catalog, variants, pricing
• Customers: Customer profiles, purchase history
• Inventory: Stock levels, locations, variants
• Collections: Product collections and categories
• Discounts: Promotions and discount codes

Use Cases

Automated Order Processing

• Process orders automatically
• Update order status
• Send confirmation emails
• Generate shipping labels

Inventory Management

• Real-time inventory sync
• Low stock alerts
• Multi-location inventory
• Automated reordering

Customer Support

• 24/7 customer assistance
• Order tracking
• Product recommendations
• Return processing

Analytics & Insights

• Sales performance
• Product popularity
• Customer behavior
• Revenue trends

Webhook Configuration

1. In Shopify Admin → Settings → Notifications
2. Create webhook for:
3. Point webhook to Craveva endpoint
4. Configure event subscriptions

• - Order creation
• - Order updates
• - Inventory changes

Security Best Practices

• Use read-only scopes when possible
• Rotate API tokens regularly
• Store credentials securely
• Monitor API usage
• Set up rate limiting

Troubleshooting

• Verify API token is correct
• Check API scopes are enabled
• Ensure store URL is correct
• Verify network connectivity

• Check API permissions
• Verify webhook configuration
• Review API rate limits
• Check Shopify API status

Next Steps

• Set up automated workflows
• Configure webhooks for real-time sync
• Create custom agents for your needs
• Monitor integration performance