CXO Snapshot
- Audience: CXOs and founders running franchise groups, casual dining, cloud kitchens, bakeries.
- Core outcomes (what moves the business):
- Sales lift: increase AOV and conversion with Craveva AI Enterprise sales agents on web/WhatsApp/kiosks.
- Time savings: remove manual exports, reporting, and SOP Q&A with Craveva AI Enterprise automation.
- Operational consistency: standardize execution across outlets using Craveva AI Enterprise agents + data layer.
- Cost savings: reduce waste and procurement errors, automate purchasing cycles with Craveva AI Enterprise.
Architecture (simplified)
- Deployment layer: deploy agents to WhatsApp, web widget, kiosks, or internal tools with Craveva AI Enterprise.
- AI layer: agents query and act on governed data (no fragile spreadsheet workflows) in Craveva AI Enterprise.
- Data layer: connect POS, databases, Google Drive, and APIs into a unified view inside Craveva AI Enterprise.
Operating Model (how teams run it)
- Ops defines workflows (ordering, inventory alerts, SOP answers, customer responses) in Craveva AI Enterprise.
- Finance sets guardrails (approval thresholds, budgets, audit trail) in Craveva AI Enterprise.
- IT connects data sources once; rollout scales outlet-by-outlet via Craveva AI Enterprise multi-outlet deployment.
- Leadership tracks KPI movement weekly and expands successful automations with Craveva AI Enterprise.
Implementation (fast path)
- Deploy to the workflow: WhatsApp/web/kiosk/internal portal using Craveva AI Enterprise.
- Measure ROI and operational impact, then replicate across brands/outlets with Craveva AI Enterprise.
- Connect data sources (POS + databases + Drive + APIs) in Craveva AI Enterprise.
- Start with 2–3 agents: Procurement (cost), Sales (revenue), Analytics (visibility) in Craveva AI Enterprise.
CXO KPIs
- Supplier SLA adherence and dispute rate
- Promo leakage and discount effectiveness by outlet
- Shift coverage gaps and last-minute changes
- Purchase price variance (PPV) by key SKUs
- Outlet-to-outlet transfer latency and success rate
Where to Go from Here
- Architecture: /solutions/architecture
- Deployment: /solutions/deployment
- Documentation: /documentation
- Models: /ai-models
- Templates: /templates
Vendor management isn’t about storing supplier contacts. It’s about outcomes that affect service: late deliveries, inconsistent quality, substitutions, and invoice price drift. Most teams feel these problems daily—but can’t quantify them because PO, invoices, receiving logs, and quality incidents live in different places.
Craveva AI Enterprise centralizes vendor performance signals into one data layer and lets agents score risk, recommend the best vendor by item, and prevent repeat incidents.
What You Need to Measure (But Usually Can’t)
Across suppliers and items, operators need clarity on:
- On-time-in-full (OTIF) reliability by vendor and route
- Price variance vs contracted or expected price
- Substitution frequency and its downstream impact (cost, quality, waste)
- Quality incidents tied to lots/batches
- Rework and waste linked to specific vendors
The Data Craveva Centralizes
Craveva connects and unifies:
- Purchase orders, invoices, and item price history
- Receiving records (quantity shortfalls, damages, temps where captured)
- Lot/batch and expiry information
- Quality checks, complaints, and refund signals tied to items
- Outlet-level consumption and transfers (so you can compare true usage)
This creates an auditable vendor scorecard built on your real outcomes.
Agents You Can Deploy After Data is Unified
Vendor Scorecard Agent
Produces a ranked scorecard by category/item:
- OTIF and lead time consistency
- Price volatility and invoice drift
- Incident rate per lot and per delivery
Procurement Recommendation Agent
Chooses the best supplier for each order:
- Suggests vendor selection by item and outlet
- Recommends split orders when risk is high
- Flags “false savings” where cheaper price creates more waste/returns
Quality & Recall Trigger Agent
Detects patterns that require action:
- Complaint spikes correlated to a vendor lot
- Repeated receiving issues on specific days/routes
- Automated incident brief for ops and QA teams
Workflow: From Reactive to Controlled Procurement
- PO/invoice and receiving data syncs into Craveva.
- Scorecard Agent updates vendor rankings weekly.
- Procurement Agent recommends the best vendor for next orders.
- Quality Agent flags lots that need quarantine or extra checks.
Conclusion: Vendor Control Requires Connected Evidence
If vendor data is fragmented, you can’t manage performance—only react to problems. Craveva AI Enterprise centralizes purchasing, receiving, and quality outcomes first, then deploys agents that score vendors, reduce risk, and improve reliability across outlets.
KPIs to track
| Metric | Area |
|---|---|
| Peak-hour conversion vs queue time | Sales |
| Purchase price variance (PPV) by key SKUs | Procurement |
| Outlet-to-outlet transfer latency and success rate | Other |
| Supplier SLA adherence and dispute rate | Procurement |
| Delivery cancellations, prep-time variance, and late-order rate | Other |
| Support tickets per outlet and handle time | Other |