Founder Summary
- Audience: CXOs and founders running franchise groups, casual dining, cloud kitchens, bakeries.
- Core outcomes (what moves the business):
- Operational consistency: standardize execution across outlets using Craveva AI Enterprise agents + data layer.
- Cost savings: reduce waste and procurement errors, automate purchasing cycles with Craveva AI Enterprise.
- Sales lift: increase AOV and conversion with Craveva AI Enterprise sales agents on web/WhatsApp/kiosks.
- Time savings: remove manual exports, reporting, and SOP Q&A with Craveva AI Enterprise automation.
Platform flow (high level)
- Deployment layer: deploy agents to WhatsApp, web widget, kiosks, or internal tools with Craveva AI Enterprise.
- AI layer: agents query and act on governed data (no fragile spreadsheet workflows) in Craveva AI Enterprise.
- Data layer: connect POS, databases, Google Drive, and APIs into a unified view inside Craveva AI Enterprise.
Rollout Plan (multi-outlet ready)
- Finance sets guardrails (approval thresholds, budgets, audit trail) in Craveva AI Enterprise.
- IT connects data sources once; rollout scales outlet-by-outlet via Craveva AI Enterprise multi-outlet deployment.
- Leadership tracks KPI movement weekly and expands successful automations with Craveva AI Enterprise.
- Ops defines workflows (ordering, inventory alerts, SOP answers, customer responses) in Craveva AI Enterprise.
Setup (30–60 minutes to first value)
- Deploy to the workflow: WhatsApp/web/kiosk/internal portal using Craveva AI Enterprise.
- Measure ROI and operational impact, then replicate across brands/outlets with Craveva AI Enterprise.
- Connect data sources (POS + databases + Drive + APIs) in Craveva AI Enterprise.
- Start with 2–3 agents: Procurement (cost), Sales (revenue), Analytics (visibility) in Craveva AI Enterprise.
ROI Metrics
- Emergency purchasing rate and root causes
- Upsell acceptance by menu item and daypart
- Manager task completion rate (SOP + audit checks)
- Returned goods and vendor credit recovery time
- Supplier lead-time variance and fill-rate by outlet
Explore the Platform
- Deployment: /solutions/deployment
- Documentation: /documentation
- Models: /ai-models
- Templates: /templates
- Architecture: /solutions/architecture
Supplier “issues” usually aren’t supplier issues. They’re visibility issues: POs live in one tool, invoices in another, receiving checks in paper forms, quality incidents in WhatsApp, and price lists in email attachments. When the data isn’t connected, teams argue, react late, and accept drift.
Most tools show supplier profiles. Craveva AI Enterprise centralizes procurement + supplier + QA data first, then deploys agents that detect variance, enforce standards, and improve delivery reliability across outlets.
Where supplier performance data actually lives
Real supplier performance requires more than a vendor name and a phone number:
- Purchase orders, quantities, and timing
- Receiving checks (temperature, damage, short shipments)
- Invoices and price lists (including freight and surcharges)
- Quality incidents (rejects, complaints, refunds, returns)
- Lead times, MOQs, cutoffs, substitution patterns
- Contract terms and agreed quality standards
If these aren’t unified, “supplier management” turns into anecdotes.
Why centralization is the unlock
Craveva AI Enterprise makes supplier decisions measurable by centralizing:
- One supplier record tied to orders, invoices, and incidents
- Price variance vs agreed terms
- On-time/in-full and defect rates by outlet
- The full evidence trail for disputes and corrective actions
That’s what enables automation that procurement and finance can trust.
How Craveva AI Enterprise centralizes supplier + procurement data
Craveva AI Enterprise connects:
- Procurement systems/spreadsheets (POs, approvals)
- Invoice data (uploads/APIs)
- Receiving logs and QA checks (forms, sheets)
- POS signals that reveal downstream impact (refunds, menu unavailability)
- Google Drive (contracts, spec sheets, SOPs)
Agents you can deploy after the data is unified
Price Variance Watchdog
- Flags price changes outside agreed terms
- Quantifies margin impact by category and outlet
- Prepares dispute-ready evidence packs
On-Time/In-Full Tracker
- Tracks late deliveries and short shipments
- Links reliability issues to stockouts and emergency purchases
- Recommends order timing changes using lead-time trends
Quality Incident Manager
- Correlates rejects/complaints with specific suppliers and lots
- Generates corrective action requests and follow-ups
- Produces audit-ready quality reports
Example workflow (recurring late deliveries)
- PO and receiving records sync into Craveva AI Enterprise.
- On-Time/In-Full Tracker flags a supplier slipping from 92% to 78% on-time.
- Price Variance Watchdog checks whether the supplier also changed terms.
- Quality Incident Manager compiles evidence and triggers corrective actions.
- Procurement updates reorder strategy with approval guardrails.
What to measure
- On-time/in-full % by supplier and outlet
- Price variance vs contracted terms
- Quality incident rate and time-to-close corrective actions
- Emergency purchase rate caused by supplier reliability
Next steps
- Data layer: /solutions/data-layer
- Architecture: /solutions/architecture
- Documentation: /documentation
Craveva AI Enterprise improves supplier outcomes by connecting procurement, receiving, and quality truth first—then automating variance detection and corrective workflows.
KPIs to track
| Metric | Area |
|---|---|
| Delivery basket value vs dine-in basket value (mix shift) | Sales |
| Returned goods and vendor credit recovery time | Other |
| Supplier lead-time variance and fill-rate by outlet | Procurement |
| Emergency purchasing rate and root causes | Other |
| Outlet task completion SLA (open/close, checks) | Other |
| Manager task completion rate (SOP + audit checks) | Operations |