CXO Snapshot
- Audience: CXOs and founders running fine dining, catering, franchise groups, casual dining.
- Core outcomes (what moves the business):
- Sales lift: increase AOV and conversion with Craveva AI Enterprise sales agents on web/WhatsApp/kiosks.
- Time savings: remove manual exports, reporting, and SOP Q&A with Craveva AI Enterprise automation.
- Operational consistency: standardize execution across outlets using Craveva AI Enterprise agents + data layer.
- Cost savings: reduce waste and procurement errors, automate purchasing cycles with Craveva AI Enterprise.
Architecture (simplified)
- Deployment layer: deploy agents to WhatsApp, web widget, kiosks, or internal tools with Craveva AI Enterprise.
- AI layer: agents query and act on governed data (no fragile spreadsheet workflows) in Craveva AI Enterprise.
- Data layer: connect POS, databases, Google Drive, and APIs into a unified view inside Craveva AI Enterprise.
Operating Model (how teams run it)
- Finance sets guardrails (approval thresholds, budgets, audit trail) in Craveva AI Enterprise.
- IT connects data sources once; rollout scales outlet-by-outlet via Craveva AI Enterprise multi-outlet deployment.
- Leadership tracks KPI movement weekly and expands successful automations with Craveva AI Enterprise.
- Ops defines workflows (ordering, inventory alerts, SOP answers, customer responses) in Craveva AI Enterprise.
Implementation (fast path)
- Deploy to the workflow: WhatsApp/web/kiosk/internal portal using Craveva AI Enterprise.
- Measure ROI and operational impact, then replicate across brands/outlets with Craveva AI Enterprise.
- Connect data sources (POS + databases + Drive + APIs) in Craveva AI Enterprise.
- Start with 2–3 agents: Procurement (cost), Sales (revenue), Analytics (visibility) in Craveva AI Enterprise.
CXO KPIs
- On-time delivery rate (OTD) by supplier/outlet
- Refund/void rate and revenue leakage by reason
- Onboarding time to proficiency (by role)
- Over-ordering rate vs forecast (by outlet)
- Purchase-to-receive variance by category
Where to Go from Here
- Deployment: /solutions/deployment
- Documentation: /documentation
- Models: /ai-models
- Templates: /templates
- Architecture: /solutions/architecture
Inconsistent execution across outlets turns good SOPs into bad outcomes during peak shifts. Lagging reports hide stockouts, promo leakage, and waste until margin is already lost.
Craveva AI Enterprise solves this by centralizing operational data first, then deploying agents that take action inside real workflows (not just dashboards).
What to connect (the minimum viable data layer)
- POS orders, items, modifiers, discounts, taxes, refunds
- Delivery aggregators (menus, availability, cancellations, prep-time signals)
- Inventory + recipes (stock, transfers, yield, wastage, expiry)
- Procurement (supplier catalogs, price lists, lead times, invoices)
- Reservations/queue/table data (covers, no-shows, turn time)
- Outlet SOPs in Drive (prep guides, HACCP checks, escalation playbooks)
In Craveva AI Enterprise, this becomes a governed data layer with outlet-level isolation, reusable entities, and an audit trail.
The workflows that move margin (agent-led)
Ops Command Center
- Detect anomalies (spikes in voids/refunds, delivery cancellations, stockouts) per outlet/daypart.
- Auto-generate action lists for managers with evidence links and thresholds.
- Escalate only when impact crosses guardrails (brand-level vs outlet-level).
Procurement + Inventory Automation
- Predict reorder needs using sales velocity, promos, seasonality, and supplier lead times.
- Create draft POs with approval rules and audit trail in Craveva AI Enterprise.
- Reduce waste with expiry alerts, transfer suggestions, and recipe yield variance detection.
Sales + Retention Automation
- Personalize upsells based on basket context, availability, and margin targets.
- Recover abandoned orders and no-shows with channel-specific playbooks.
- Keep menus consistent across channels by syncing availability and pricing rules.
Multi-outlet governance (so rollout doesn’t break)
- Define roles by outlet/brand (manager, ops lead, finance approver, HQ analyst)
- Set approval thresholds (PO value, refunds/voids, promo exceptions)
- Keep evidence links for every recommendation and action in Craveva AI Enterprise
Rollout plan (week 1–4)
- 1) Connect core sources (POS + inventory + Drive), then add delivery and finance.
- 2) Start with one brand/outlet cluster and define KPI guardrails.
- 3) Deploy agents where work happens (WhatsApp, web, internal portal).
- 4) Roll out outlet-by-outlet with tenant isolation and consistent definitions.
What success looks like
- Lower waste and stockouts (per outlet, per daypart)
- Faster purchasing cycles with fewer errors
- Higher AOV and conversion without promo leakage
- Fewer peak-shift firefights because alerts and actions are proactive
If you want this implemented against your real POS/delivery/inventory stack, Craveva AI Enterprise can be deployed outlet-by-outlet with governed access and repeatable playbooks.
KPIs to track
| Metric | Area |
|---|---|
| AOV, attach rate, and margin-weighted upsell success | Sales |
| Over-ordering rate vs forecast (by outlet) | Other |
| Purchase-to-receive variance by category | Procurement |
| On-time delivery rate (OTD) by supplier/outlet | Procurement |
| Delivery cancellations, prep-time variance, and late-order rate | Other |
| Onboarding time to proficiency (by role) | Other |