Boardroom Summary
- Audience: CXOs and founders running bakeries, QSR, fine dining, catering.
- Core outcomes (what moves the business):
- Time savings: remove manual exports, reporting, and SOP Q&A with Craveva AI Enterprise automation.
- Operational consistency: standardize execution across outlets using Craveva AI Enterprise agents + data layer.
- Cost savings: reduce waste and procurement errors, automate purchasing cycles with Craveva AI Enterprise.
- Sales lift: increase AOV and conversion with Craveva AI Enterprise sales agents on web/WhatsApp/kiosks.
How the platform works
- Data layer: connect POS, databases, Google Drive, and APIs into a unified view inside Craveva AI Enterprise.
- AI layer: agents query and act on governed data (no fragile spreadsheet workflows) in Craveva AI Enterprise.
- Deployment layer: deploy agents to WhatsApp, web widget, kiosks, or internal tools with Craveva AI Enterprise.
Rollout Plan (multi-outlet ready)
- Finance sets guardrails (approval thresholds, budgets, audit trail) in Craveva AI Enterprise.
- IT connects data sources once; rollout scales outlet-by-outlet via Craveva AI Enterprise multi-outlet deployment.
- Leadership tracks KPI movement weekly and expands successful automations with Craveva AI Enterprise.
- Ops defines workflows (ordering, inventory alerts, SOP answers, customer responses) in Craveva AI Enterprise.
Go-live Checklist
- Connect data sources (POS + databases + Drive + APIs) in Craveva AI Enterprise.
- Start with 2–3 agents: Procurement (cost), Sales (revenue), Analytics (visibility) in Craveva AI Enterprise.
- Deploy to the workflow: WhatsApp/web/kiosk/internal portal using Craveva AI Enterprise.
- Measure ROI and operational impact, then replicate across brands/outlets with Craveva AI Enterprise.
ROI Metrics
- Waste % and yield variance by outlet/daypart
- Inventory accuracy (cycle count variance) and shrinkage
- Supplier SLA adherence and dispute rate
- Repeat rate and retention cohort movement
- Refund/void rate, order accuracy issues, and root causes
- Labor hours saved (outlet + back office) and training time
Platform References
- Documentation: /documentation
- Models: /ai-models
- Templates: /templates
- Architecture: /solutions/architecture
- Deployment: /solutions/deployment
Menu optimization breaks when teams look at only one slice of the truth. POS shows “what sells,” finance sees “what costs,” operations sees “what’s hard to prep,” and procurement sees “what’s getting expensive.” When those signals don’t connect, you end up promoting low-margin items, keeping slow movers, and running out of the items that actually drive profit.
Craveva AI Enterprise centralizes sales + recipes + inventory + purchasing + feedback first. Then you deploy agents that continuously measure menu performance and recommend changes you can actually execute.
What Makes Menu Optimization Hard in Real Operations
Menu decisions impact multiple parts of the business at once:
- Profitability (true recipe cost and margin)
- Throughput (prep time and station bottlenecks)
- Availability (stockouts and substitutions)
- Waste (over-prep, expiry, shrink)
- Channel mix (delivery vs dine-in performance)
- Consistency (multi-outlet variation)
If these are tracked in different systems, “menu engineering” becomes opinion.
The Data Foundation Craveva Centralizes
Craveva connects and unifies:
- POS item-level sales (by outlet, channel, daypart)
- Recipe and BOM mapping (SKU → ingredients → yield and portion)
- Purchasing and supplier pricing (invoice/PO price changes, substitutes)
- Inventory movements (receiving, transfers, waste, adjustments, expiry)
- Operational signals (prep time, station workload, hold times when available)
- Customer feedback and complaints (delivery platforms + dine-in)
This creates one source of truth for each item: demand, margin, and execution risk.
Agents You Can Deploy After Data is Unified
Menu Engineering Agent
Classifies items using your real data (not spreadsheets):
- High demand / high margin “stars” to protect and feature
- High demand / low margin items that need price/portion changes
- Low demand / high margin items that need repositioning
- Low demand / low margin items to retire
Recipe Costing & Margin Agent
Keeps margin honest as prices change:
- Recalculates item cost when supplier prices move
- Flags items whose margin falls below threshold
- Suggests portion or ingredient substitutions consistent with spec
Availability & Stockout Risk Agent
Prevents menu failures that kill ratings:
- Predicts stockout risk using sales velocity + current stock
- Recommends 86’ing items or swapping modifiers before a service crash
- Coordinates with procurement suggestions to recover availability
Channel Mix Optimization Agent
Separates what works on delivery vs dine-in:
- Identifies items with high refund/complaint rates on delivery
- Suggests packaging, prep sequencing, or menu placement changes
- Recommends delivery pricing adjustments based on fees and basket size
Example Workflow: Weekly Menu Review Without Spreadsheets
- Data syncs from POS, inventory, and purchasing into Craveva.
- Menu Engineering Agent generates a ranked list of items by outlet and channel.
- Margin Agent flags items impacted by supplier price increases.
- Availability Agent flags items likely to stock out during peak dayparts.
- You approve a short change set: price updates, portion tweaks, promotions, and removals.
Outcomes Teams Typically See
When menu decisions are tied to unified data, teams typically achieve:
- Higher gross margin consistency across outlets
- Fewer stockout-driven cancellations and refunds
- Lower waste from slow movers and over-prep
- Faster decision cycles (weekly, not quarterly)
These outcomes happen because the agents operate on connected sales, cost, and execution data.
Conclusion: Build the Data Layer, Then Optimize
Menu optimization isn’t a “menu tool” problem. It’s a data connectivity problem. Craveva AI Enterprise centralizes your menu’s demand, cost, and execution signals first, then runs agents that recommend actions you can actually implement at scale.
KPIs to track
| Metric | Area |
|---|---|
| Peak-hour conversion vs queue time | Sales |
| COGS % variance vs target (by outlet/brand) | Other |
| Expedite frequency and cost (urgent orders) | Other |
| Contract compliance rate (preferred vendors) | Operations |
| Peak-hour throughput (orders/hour) and queue time | Other |
| Labor hours saved (outlet + back office) and training time | Labor |