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ERP Integration for Unified Data: How Craveva AI Enterprise Connects Your Enterprise Systems

ERP systems contain critical business data, but Most tools stop at dashboards and exports; Craveva AI Enterprise turns unified data into operational automation. **Craveva AI Enterprise** integrates with ERP systems to centralize business data, then creates intelligent agents that optimize operations, analyze performance, and automate workflows. Without centralized ERP data, enterprise intelligence is impossible. **Craveva AI Enterprise** centralizes your ERP data and creates enterprise-wide solutions.

Craveva AI Enterprise Team · Mar 29, 2025 · 9 min read
Supported today (auto-updated)
Deployments
  • Web widget (JavaScript embed)
  • WhatsApp Business
  • E-commerce: Shopify, WordPress, WooCommerce, Magento, BigCommerce
Data sources & integrations
  • Offline files + Google Drive
  • Databases: PostgreSQL, MySQL, MongoDB, BigQuery, Snowflake, Redshift, Athena, ClickHouse, Trino, SQL Server, Oracle, DuckDB
  • Online APIs: REST, GraphQL, Webhook
  • POS (Singapore): Qashier, Eats365 (others appear in roadmap/partials)
Note: Some connectors may exist as base classes/framework but are not yet available as production deployments.

Founder Summary

  • Audience: CXOs and founders running catering, franchise groups, casual dining, cloud kitchens.
  • Core outcomes (what moves the business):
  • Operational consistency: standardize execution across outlets using Craveva AI Enterprise agents + data layer.
  • Cost savings: reduce waste and procurement errors, automate purchasing cycles with Craveva AI Enterprise.
  • Sales lift: increase AOV and conversion with Craveva AI Enterprise sales agents on web/WhatsApp/kiosks.
  • Time savings: remove manual exports, reporting, and SOP Q&A with Craveva AI Enterprise automation.

Platform flow (high level)

  • Deployment layer: deploy agents to WhatsApp, web widget, kiosks, or internal tools with Craveva AI Enterprise.
  • AI layer: agents query and act on governed data (no fragile spreadsheet workflows) in Craveva AI Enterprise.
  • Data layer: connect POS, databases, Google Drive, and APIs into a unified view inside Craveva AI Enterprise.

Operating Model (how teams run it)

  • Finance sets guardrails (approval thresholds, budgets, audit trail) in Craveva AI Enterprise.
  • IT connects data sources once; rollout scales outlet-by-outlet via Craveva AI Enterprise multi-outlet deployment.
  • Leadership tracks KPI movement weekly and expands successful automations with Craveva AI Enterprise.
  • Ops defines workflows (ordering, inventory alerts, SOP answers, customer responses) in Craveva AI Enterprise.

Setup (30–60 minutes to first value)

  • Deploy to the workflow: WhatsApp/web/kiosk/internal portal using Craveva AI Enterprise.
  • Measure ROI and operational impact, then replicate across brands/outlets with Craveva AI Enterprise.
  • Connect data sources (POS + databases + Drive + APIs) in Craveva AI Enterprise.
  • Start with 2–3 agents: Procurement (cost), Sales (revenue), Analytics (visibility) in Craveva AI Enterprise.

CXO KPIs

  • Invoice mismatch rate (price/quantity) and resolution time
  • Upsell acceptance by menu item and daypart
  • Shift coverage gaps and last-minute changes
  • Returned goods and vendor credit recovery time
  • Outlet-to-outlet transfer latency and success rate

Explore the Platform

  • Documentation: /documentation
  • Models: /ai-models
  • Templates: /templates
  • Architecture: /solutions/architecture
  • Deployment: /solutions/deployment

Learn how Craveva AI Enterprise connects to ERP systems via REST API, GraphQL, or direct database connections to centralize financial, inventory, supply chain, and HR data, enabling AI agents to optimize operations across departments.

The ERP Integration Challenge

ERP systems contain critical business data across multiple modules:

  • Financial Data: Accounting, budgets, costs, revenue, financial reports
  • Inventory Information: Stock levels, movements, warehouse data
  • Supply Chain Data: Suppliers, logistics, procurement, delivery schedules
  • HR Data: Employee information, scheduling, performance, payroll
  • Operational Metrics: Production data, quality metrics, efficiency measures

For large enterprises, this data is often scattered across different ERP modules, making it difficult to get a unified view or enable cross-module AI automation. Craveva AI Enterprise solves this by connecting to ERP systems via API or database and creating a unified data warehouse.

How Craveva AI Enterprise Integrates ERP Systems

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Craveva AI Enterprise supports multiple integration methods:

REST API Integration

Connect ERP systems with REST APIs:

  1. Add API Data Source: Navigate to Data Sources → Add Data Source → REST API
  2. Enter Endpoint: Provide ERP API base URL (e.g., https://api.erp-system.com/v1)
  3. Configure Authentication:
    • API Key: Header-based authentication
    • Bearer Token: OAuth 2.0 token authentication
    • Basic Auth: Username/password authentication
  4. Test Connection: Platform validates endpoint and authentication
  5. Automatic Data Mapping: Platform detects API structure and maps data automatically

Supported ERP Systems via API:

  • Odoo (REST API)
  • Microsoft Dynamics (REST API)
  • SAP (if API accessible)
  • Custom ERP systems with REST APIs

GraphQL Integration

Connect modern ERP systems with GraphQL:

  1. Add GraphQL Data Source: Navigate to Data Sources → Add Data Source → GraphQL API
  2. Enter Endpoint: Provide GraphQL endpoint URL
  3. Schema Introspection: Platform automatically introspects GraphQL schema
  4. Configure Queries: Define queries to fetch ERP data
  5. Test Connection: Validate endpoint and schema

Database Integration

Connect ERP systems via direct database connection:

  1. Add Database Data Source: Navigate to Data Sources → Add Data Source → Database
  2. Select Database Type: PostgreSQL, MySQL, SQL Server, Oracle (ERP systems often use these)
  3. Enter Connection Details: Host, port, database name, username, password
  4. Test Connection: Platform validates connection
  5. Automatic Schema Detection: Platform detects tables, columns, relationships

Supported Databases: PostgreSQL, MySQL, SQL Server, Oracle, MongoDB

ERP Module Integration

Craveva AI Enterprise can connect to different ERP modules:

Financial Module

Connect to financial/accounting modules to access:

  • Accounting Data: General ledger, accounts payable/receivable
  • Financial Reports: Income statements, balance sheets, cash flow
  • Budget Information: Budgets, forecasts, actuals vs. budget
  • Cost Data: Cost centers, cost allocation, expense tracking
  • Revenue Data: Sales revenue, revenue recognition, revenue streams

Inventory Module

Connect to inventory/warehouse modules to access:

  • Stock Levels: Current inventory levels, reorder points
  • Inventory Movements: Receipts, issues, transfers, adjustments
  • Supplier Data: Supplier information, purchase orders, delivery schedules
  • Procurement Data: Purchase requisitions, purchase orders, supplier performance
  • Warehouse Information: Warehouse locations, bin locations, stock locations

Supply Chain Module

Connect to supply chain/logistics modules to access:

  • Supplier Data: Supplier profiles, performance metrics, contracts
  • Logistics Information: Shipping, delivery, transportation data
  • Delivery Data: Delivery schedules, delivery performance, lead times
  • Procurement Data: Purchase orders, supplier invoices, payment terms
  • Supply Chain Metrics: On-time delivery, quality metrics, cost metrics

HR Module

Connect to HR modules to access:

  • Employee Data: Employee profiles, roles, departments
  • Scheduling Data: Work schedules, shift assignments, time tracking
  • Performance Data: Performance reviews, KPIs, goals
  • Payroll Data: Salary, benefits, deductions (if accessible)

Creating Intelligent Enterprise Agents

Once ERP data is centralized, Craveva AI Enterprise enables AI agents:

AI Procurement Assistant

Uses ERP inventory and supplier data:

  • Demand Forecasting: Uses sales data + ERP inventory data to predict demand
  • Supplier Management: Accesses ERP supplier data for supplier selection
  • Order Optimization: Uses ERP procurement data to optimize orders
  • Cost Analysis: Analyzes ERP cost data to optimize procurement costs

AI Data Analysis Agent

Queries ERP data using natural language:

  • "Show me inventory levels vs. sales this month"
  • "Compare actual costs to budget by department"
  • "What are the top suppliers by delivery performance?"
  • "Analyze employee productivity vs. costs"

The agent converts these to SQL queries against ERP data and returns insights.

Financial Analysis Agents

Uses ERP financial data:

  • Financial Reporting: Generates financial reports from ERP accounting data
  • Cost Analysis: Analyzes costs from ERP cost centers
  • Budget Analysis: Compares actuals to budgets from ERP
  • Profitability Analysis: Analyzes profitability from ERP financial data

Real-World Example: Multi-Module ERP Integration

A manufacturing company integrates their ERP system with Craveva AI Enterprise:

Connected Modules:

  • Financial Module: PostgreSQL database with accounting data
  • Inventory Module: REST API for inventory management
  • Supply Chain Module: MySQL database with supplier and logistics data
  • HR Module: REST API for employee and scheduling data

AI Agents Created:

  • AI Procurement Assistant: Uses inventory + supply chain data for automated ordering
  • AI Data Analysis Agent: Queries all modules for comprehensive reports
  • Financial Analysis Agent: Generates financial reports from accounting data

Results:

  • Unified View: All ERP modules accessible in one platform
  • Cross-Module Analytics: Analyze relationships between finance, inventory, and supply chain
  • Automated Workflows: Procurement agent automatically orders based on inventory and sales data
  • Better Decisions: Comprehensive reports from all modules enable data-driven decisions

Integration Best Practices

  1. Start with Critical Modules: Connect financial and inventory modules first
  2. Use Appropriate Method: REST API for modern ERPs, database for legacy systems
  3. Test Thoroughly: Verify data accuracy after connecting each module
  4. Monitor Performance: Track query performance and optimize as needed
  5. Secure Credentials: Store API keys and database credentials securely

Conclusion

Craveva AI Enterprise transforms ERP integration by connecting to all your ERP modules—financial, inventory, supply chain, HR—via REST API, GraphQL, or direct database connections. Once connected, the platform creates a unified data warehouse that enables AI agents to work across modules, providing cross-functional intelligence and automated workflows. With support for multiple integration methods and automatic data mapping, ERP integration takes just minutes per module and unlocks powerful enterprise-wide AI capabilities. Start connecting your ERP systems with Craveva AI Enterprise today to unify your enterprise data and enable intelligent automation.

KPIs to track

MetricArea
AOV, attach rate, and margin-weighted upsell successSales
Returned goods and vendor credit recovery timeOther
Outlet-to-outlet transfer latency and success rateOther
Invoice mismatch rate (price/quantity) and resolution timeProcurement
SOP compliance rate and audit pass rateOperations
Onboarding time to proficiency (by role)Other

Connect Now: AI Enterprise Consultants

Ready to transform your F&B operations with Craveva AI Enterprise? Book a meeting with our AI Enterprise Consultants to discuss how we can help your business.

Technical Glossary

Artificial Intelligence (AI)

AI/ML

The simulation of human intelligence in machines that are programmed to think and learn like humans. In F&B, AI is used to automate decisions, analyze data, and provide insights.

Machine Learning (ML)

AI/ML

A subset of AI that enables systems to learn and improve from experience without being explicitly programmed. ML algorithms identify patterns in data to make predictions or decisions.

Large Language Model (LLM)

AI/ML

Advanced AI models trained on vast amounts of text data that can understand and generate human-like text. Used in chatbots, content generation, and natural language processing.

RAG (Retrieval-Augmented Generation)

AI/ML

An AI technique that combines information retrieval with text generation. RAG systems retrieve relevant information from a knowledge base and use it to generate accurate, context-aware responses.

AI Agents

AI/ML

Autonomous software programs that use AI to perform tasks, make decisions, and interact with systems. In F&B, agents can automate customer service, procurement, inventory management, and more.

Embeddings

AI/ML

Numerical representations of text, images, or other data that capture semantic meaning. Embeddings enable AI systems to understand relationships and similarities between different pieces of information.

Vector Database

AI/ML

A specialized database designed to store and query high-dimensional vectors (embeddings). Used in RAG systems to quickly find relevant information based on semantic similarity.

Neural Networks

AI/ML

Computing systems inspired by biological neural networks. They consist of interconnected nodes (neurons) that process information and learn patterns from data.

Natural Language Processing (NLP)

AI/ML

A branch of AI that enables computers to understand, interpret, and generate human language. Used in chatbots, sentiment analysis, and text analysis.

Deep Learning

AI/ML

A subset of machine learning that uses neural networks with multiple layers to learn complex patterns in data. Particularly effective for image recognition, speech recognition, and natural language processing.

Data Centralization

Data

The process of consolidating data from multiple sources (POS systems, databases, files, APIs) into a single unified platform. Essential for AI systems to work effectively with all business data.

Data Integration

Data

The process of combining data from different sources into a unified view. Enables businesses to access and analyze all their data in one place.

ETL (Extract, Transform, Load)

Data

A data integration process that extracts data from source systems, transforms it to fit business needs, and loads it into a target database or data warehouse.

Data Warehouse

Data

A centralized repository that stores integrated data from multiple sources. Designed for querying and analysis rather than transaction processing.

API (Application Programming Interface)

Data

A set of protocols and tools that allows different software applications to communicate and share data. APIs enable integration between systems.

Database

Data

An organized collection of data stored and accessed electronically. Common types include relational databases (PostgreSQL, MySQL) and NoSQL databases (MongoDB).

Data Pipeline

Data

A series of data processing steps that move data from source systems to destination systems, often with transformations along the way.

Data Governance

Data

The overall management of data availability, usability, integrity, and security. Ensures data quality and compliance with regulations.

Data Quality

Data

The measure of data's fitness for its intended use. High-quality data is accurate, complete, consistent, and timely.

Business Intelligence (BI)

Data

Technologies and strategies used to analyze business data and provide actionable insights. Includes reporting, analytics, and data visualization.

POS (Point of Sale)

Operations

The system where customers complete transactions. POS systems record sales, manage inventory, process payments, and generate receipts. Examples include Qashier, Eats365, and Dinlr.

Inventory Management

Operations

The process of ordering, storing, and using inventory. Effective inventory management ensures the right products are available at the right time while minimizing waste and costs.

Supply Chain

Operations

The network of organizations, people, activities, and resources involved in moving products from suppliers to customers. Includes procurement, logistics, and distribution.

Procurement

Operations

The process of finding, acquiring, and managing goods and services needed for business operations. Includes supplier selection, negotiation, and purchase order management.

Food Cost

F&B

The cost of ingredients used to prepare menu items. Food cost percentage is calculated as (cost of ingredients / menu price) × 100. A key metric for profitability.

Labor Cost

F&B

The total cost of employee wages, benefits, and related expenses. Labor cost percentage is calculated as (total labor cost / total revenue) × 100.

Menu Engineering

F&B

The analysis of menu items based on profitability and popularity. Helps restaurants optimize menu offerings to maximize revenue and profit.

Average Order Value (AOV)

F&B

The average amount spent per customer transaction. Calculated as total revenue divided by number of orders. Increasing AOV is a key revenue growth strategy.

Customer Lifetime Value (CLV)

F&B

The total revenue a business can expect from a single customer over their entire relationship. Helps prioritize customer retention and acquisition strategies.

Waste Reduction

Operations

Strategies and processes to minimize food waste, inventory spoilage, and operational inefficiencies. Reduces costs and improves sustainability.

Cloud Computing

Technology

The delivery of computing services (servers, storage, databases, software) over the internet. Provides scalability, flexibility, and cost efficiency.

SaaS (Software as a Service)

Technology

A software delivery model where applications are hosted by a vendor and made available to customers over the internet. Users access software through web browsers.

API Integration

Technology

The process of connecting different software systems using APIs. Enables data sharing and workflow automation between applications.

Microservices

Technology

An architectural approach where applications are built as a collection of small, independent services. Each service handles a specific business function.

Automation

Technology

The use of technology to perform tasks with minimal human intervention. In F&B, automation can handle repetitive tasks like order processing, inventory updates, and reporting.

Workflow

Technology

A series of steps or tasks that need to be completed to achieve a business goal. Workflow automation uses technology to streamline and automate these processes.

Real-time Processing

Technology

The processing of data immediately as it is received, without delay. Enables instant insights and responses, critical for operational decision-making.

Scalability

Technology

The ability of a system to handle growing amounts of work or to be easily expanded. Critical for businesses that plan to grow or handle variable workloads.

Dashboard

Technology

A visual display of key business metrics and KPIs. Provides at-a-glance views of performance and helps identify trends and issues quickly.

KPI (Key Performance Indicator)

Technology

Measurable values that demonstrate how effectively a business is achieving key objectives. Common F&B KPIs include food cost percentage, labor cost percentage, and AOV.

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